Through this course, you will learn to:

  • Describe the purpose and benefits of Business Process Modeling.
  • Describe the components of an industry-standard Business Process Management framework and how Business Process Modeling fits into it.
  • Describe at a high level the Business Process Management (BPM) framework and match where the process models from this course are used in each.
  • Discuss the essential business process modeling components, steps and ingredients that are necessary for success.
  • Discover appropriate elements of processes that need to be documented.
  • Understand the different views business processes can depict, including “as-is” and “to-be” process maps.
  • Use process maps to discover, document, and communicate about processes.
  • Describe the importance of setting process boundaries and how that can make your modeling more productive.
  • Develop a variety of clear and consistent process models, understanding when to use each. These include:
  • Scope diagram
  • SIPOC: Input/Process/Output chart
  • Process map using ISO standard symbols
  • Swim lane diagram
  • Process map using BPMN standard notation and Activity diagrams using UML standard symbols
  • Hierarchy (function-process) model
  • Value Chain process model
  • Create primary and alternate paths in models, and use a technique to help focus on each when appropriate for maximum productivity.
  • Work effectively with the key stakeholders involved in each process modeling session.
  • Use basic facilitation techniques.
  • Understand the relationship between business process modeling and automating business processes.
  • Develop models used to check for completeness and consistency of balanced data and process.

Course Curriculum

  Business Process Modeling - Course introduction
Available in days
days after you enroll
  Business Process Modeling Concepts
Available in days
days after you enroll
  Framing the Process
Available in days
days after you enroll
  Process Mapping
Available in days
days after you enroll
  Refine Process
Available in days
days after you enroll
  Handouts
Available in days
days after you enroll

Choose a Pricing Option

$299

Modeling Business Process

14 CDU