Syllabus
1. A framework for structuring and managing requirements elicitation
- The scope of elicitation in requirements engineering
- Factors relevant to the approach of planning elicitation
- Planning and executing requirements elicitation
- Process patterns
- Practice exam questions
2. Requirements sources
- Fundamentals of requirements sources
- Identify, classify and manage stakeholders
- Identify, classify and manage documents
- Identify, classify and manage systems
- Practice exam questions
- Workshop Case study
3. Elicitation
- Gathering techniques
- Design and idea-generating techniques
- Thinking tools
- Describing elicitation techniques by attributes
- Practice exam questions
- Workshop Case study
4. Conflict resolution
- Conflict identification
- Conflict analysis
- Conflict resolution
- Documentation of conflict resolution
- Practice exam questions
- Workshop Case study
5. Skills of the requirements engineer
- Required skills in the areas of elicitation
- Communication theory and communication models
- Self-reflection on personal skills in requirements elicitation
- Opportunities for personal development
- Learning from previous experiences
- Practice exam questions